support
Since 1999

 

Frequently Asked Questions

Lottery Data Subscriptions

Q: How often is the data updated?
A: We update daily, seven days a week, 365 days a year, mid-morning, Central Standard/Daylight Time (UTC-6, or "Sierra"). We are currently working on updating the pertinent data every hour, round the clock.

Q: Is this service for registered users of Lotto Sorcerer only?
A: No, this service is for all users of Lotto Sorcerer v6 or above, registered or unregistered.

Q: Is high speed internet required?
A: No, you can use dialup, although the process will be much faster using broadband (DSL, cable, ISDN, T1, T3), of course.

Q: How many lotteries can I update?
A: Thirty-two lotteries are the limit.

Q: Which lotteries are available?
A: Click here for a current list.

Q: How do I renew my subscription?
A: Renewal is automatic. If you cancelled your subscription and want to re-subscribe, just use Lotto Sorcerer's menu item Lottery Data > Lottery Data Subscription > Subscription Setup Wizard. Note that the free two-week trial subscription period does not apply if you are not a new subscriber.

Q: How do I cancel my subscription?
A: Just go to your PayPal account, locate the subscription signup transaction (under the "History" tab) and click the "Cancel" button.

Step-by-step instructions on how to cancel your subscription can be viewed here.

Q: If I add more lotteries to Lotto Sorcerer, do I need to resubscribe?
A: No, as long as you are a subscriber, you have unlimited access to our lottery data for your installation of Lotto Sorcerer. But you must use the Subscription Setup Wizard to setup the new lotteries.

Q: How long does it take, after I subscribe, for me to access the lottery data?
A: Barring technical difficulties, it generally takes just a few seconds.

Q: Does a subscription entitle me to the registration codes for Lotto Sorcerer?
A: No, this Lottery Data Subscription does not include the registration codes for Lotto Sorcerer. This Subscription is an optional service. You do not need the Data Subscription to use Lotto Sorcerer, even though subscribing can make Lotto Sorcerer even easier to use. To purchase the registration codes for Lotto Sorcerer, use Lotto Sorcerer's menu item Help > Registration > Purchase License.

Q: Is there any alternative to using PayPal to setup a lottery data subscription?
A: We do not offer an alternative for the monthly subscription (US$5.95 per month). However, we do offer an alternative for the annual subscription (US$39.99 per year). Just send a check (drawn on a U.S. bank), U.S. or international money order for US$39.99 to:
   Satori Publishing
   Attn: Data Subscription Service
   P.O. Box 8566
   Michigan City, IN 46361-8566
   USA

Include your email address and your serial number from your installation of Lotto Sorcerer. The subscription is tied to the serial number. This serial number can be found using Lotto Sorcerer's menu item File > Registration > What is My Serial Number?

Lottery Database

Q: Do you sell your entire lottery database?
A: Yes. Our lottery database spans over 50 years and well over 1,600,000 data records. Click here for more information.


All Right Reserved. Copyright ©1999-2017 Satori Publishing.